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Terms and Conditions

Terms and Conditions

Last updated: July 2025

Welcome to Accounting Advisors. By engaging with our services in person, online or through our website https://accountingadvisors.com.au, you agree to the following Terms and Conditions. These terms ensure clarity, professionalism and mutual understanding between us and our clients.

1. About Us

Accounting Advisors is a registered accounting, tax and advisory firm with offices in Perth and Melbourne, serving individuals, businesses and organisations across Australia. Our services include:

  • Tax & Accounting
  • Bookkeeping & Payroll
  • Business Advisory
  • Corporate Governance & Compliance
  • Acquisition & Vendor Due Diligence
  • SMSF
  • Virtual CFO
  •  

We operate from two offices:

  • 2/15 Windsor Ave, Springvale VIC 3171

  • 1/31 Century Road, Malaga WA 6090

Our services are delivered in accordance with standards set by the ATO, ASIC and the Tax Practitioners Board.

2. Scope of Engagement

We will confirm the scope of our work in writing via engagement letter, email or online form. Any additional services not specified in the original scope may require a new agreement or quote.

3. Client Responsibilities

To ensure smooth service delivery, you agree to:

  • Provide complete, accurate and timely information

  • Notify us of any significant changes such as business structure or income

  • Respond to document and information requests promptly

  • Meet deadlines and maintain open communication

Delays or incomplete information may affect the quality or timeliness of our work.

4. Fees and Payment

Fees will be communicated clearly before work begins. You agree to:

  • Pay invoices by the stated due date

  • Pay additional fees if the scope changes, urgent work is required or there are delays in providing information

  • Pay interest on overdue invoices at 2 percent per month if applicable

We may suspend services where payments remain outstanding for more than 30 days.

5. Confidentiality

We keep all client information strictly confidential and will not share it with third parties unless required by law (e.g. under a notice from the ATO).

For details on how we manage your data, refer to our Privacy Policy.

6. Liability and Disclaimer

Our services rely on the information you provide. While we follow all professional standards, we are not liable for:

  • Errors resulting from incorrect or delayed information

  • Financial loss arising from failure to act on our advice

  • Indirect or consequential losses related to our services

Our total liability is limited to the amount paid by you for the relevant service.

7. Cancellation and Termination

You may cancel our services at any time in writing. If work has started, we will invoice you proportionally for work completed.

We may terminate the engagement if:

  • There is a breakdown in communication or trust

  • Terms are breached

  • Invoices remain unpaid despite follow-up

8. Use of Our Website

Our website may be used for personal or internal business purposes only. You agree not to:

  • Interfere with or access our systems without permission

  • Reproduce or distribute any site content without written approval

Website content is provided for general information and is not financial advice.

9. Intellectual Property

All tools, documents, templates and advice we create remain the intellectual property of Accounting Advisors. You may use them internally but not share, resell or publish them without written permission.

10. Governing Law

These terms are governed by the laws of Victoria and Western Australia. You agree that disputes will be resolved in the courts of the state corresponding to the office you engaged with.

If any part of these terms is deemed invalid or unenforceable, the remaining terms will continue in effect.

11. Updates to These Terms

We may update these terms to reflect changes in services, law or internal policy. The updated version will be available on our website and dated accordingly. You are encouraged to review it periodically.

12. Contact Us

Accounting Advisors – Client Services
Perth Office: 1/31 Century Road, Malaga WA 6090
Melbourne Office: 2/15 Windsor Avenue, Springvale VIC 3171
Email: support@accountingadvisors.com.au
Phone: (08) 9248 9991

Copyright 2025. Accounting Advisors. All Right Reserved.