Privacy Policy
This Privacy Policy sets out how Accounting Advisors collects, uses, stores, and discloses your personal information, including when you interact with our website. This policy should be read in conjunction with our Terms of Engagement.
Accounting Advisors is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth), including the Australian Privacy Principles (APPs).
We may update this Privacy Policy from time to time. We encourage you to review this page periodically to stay informed about how we handle your personal information.
Information We Collect
We may collect and hold the following types of personal and sensitive information:
Name, address, phone number, email address
Date of birth, gender, nationality, and country of birth
Tax file number, bank details, identification documents (e.g., passport, driver licence)
Employment and financial information
Information about your business, company or trust structure
Health information (only where relevant and with your consent)
We may also collect information through:
Correspondence and communications with you
Forms completed by you
Our website, client portal or email communications
Third parties such as government agencies, financial institutions, and other professional advisors
Use of Your Information
We collect, use, and hold your information for purposes including:
Providing accounting, tax, and advisory services
Managing client relationships and communications
Meeting our legal and regulatory obligations
Internal record keeping and administrative purposes
Sending you service updates or information we think may be of interest
Disclosure of Personal Information
We may disclose your personal information to:
Government authorities (e.g., ATO, ASIC) where required
Our professional advisers, contractors, and service providers
External IT service providers and cloud storage providers
Third parties with your consent, or as required or authorised by law
Some of these recipients may be located outside Australia. In such cases, we take reasonable steps to ensure they handle your information in accordance with the APPs
Security of Your Information
We take reasonable steps to protect your information from unauthorised access, loss, misuse, or disclosure. This includes using secure systems, encryption, and restricting access to personal information within our firm.
Cookies and Website Analytics
Our website may use cookies to improve your browsing experience and analyse web traffic. You can disable cookies via your browser settings; however, some features of the site may not function as intended.
Access and Correction
You may request access to the personal information we hold about you or request that it be corrected if inaccurate. We will respond to such requests within a reasonable timeframe, and may require you to verify your identity.
Complaints
If you believe we have breached your privacy rights or the APPs, please contact us using the details below. We will investigate and respond to your complaint promptly. If you are not satisfied with our response, you may refer the matter to the Office of the Australian Information Commissioner (OAIC).
Contact Us
If you have any queries or concerns regarding your privacy or this policy, please contact:
Privacy Officer
Accounting Advisors
📍 2/15 Windsor Ave, Springvale VIC 3171
📍 1/31 Century Road, Malaga WA 6090
📧 support@accountingadvisors.com.au
📞 (08) 9248 9991
This policy was last updated on July 2025
